Terms & Conditions

Welcome to Jawa Jiwa Luxury Glamping Eco Resort’s website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website.

General Terms

1.1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1.2. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

Booking and Payment

All direct booking on the website is only at direct.jawajiwa.com

2.1. All bookings made through our website are subject to availability.

2.2. A valid credit card is required to guarantee and pay for your reservation. We accept Visa, MasterCard, and other major credit cards.

2.3. Payment is required in full at the time of booking. We reserve the right to cancel any reservation if payment is not received by the due date.

Cancellation and Refund Policy

Cancellation policy please refer to this page.

Guest Conduct

3.1. Guests are expected to conduct themselves in a respectful manner at all times and to respect the privacy and tranquility of other guests.

3.2. We reserve the right to refuse service to anyone who behaves in a disruptive or inappropriate manner.

Liability

4.1. We do not accept liability for any loss, damage, or injury to guests or their property while staying at our resort.

4.2. Guests are responsible for their own safety and are encouraged to take appropriate precautions during their stay.

Privacy Policy

5.1. Any personal information collected through our website will be used solely for the purpose of processing bookings and improving our services.

5.2. We will not disclose or share your personal information with third parties without your consent, except as required by law.

Changes to Terms and Conditions

6.1. We reserve the right to update or modify these terms and conditions at any time without prior notice. Continued use of our website after any such changes shall constitute your acceptance of the revised terms and conditions.

By using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us at [email protected].